Tenant Information

Applying for a rental property

Once you have completed the application form it must be returned with 100 points of identification:

  • Photocopy of driver’s license or photocopy of passport – 50 points
  • Photocopy of bank statement – 40 points
  • Photocopy of Medicare card or health care card – 30 points
  • Photocopy of a bill with your name & current address – 30 points
  • Photocopy of payslip (which must have company logo and ABN etc) – 30 points

Please note: There must be an individual application form completed for each tenant.

To ensure you do not miss out on the opportunity to lease the property please return your completed form to our office within 24 hours of viewing the property by one of the following methods:

In person: 269 Hawthorn Road Caulfield Vic 3162

By Fax: 03 8648 6854

By Email: Inessa@kabakerpropertygroup.com.au or davidah@kabakerpropertygroup.com.au

 

Rental Payments

Your first month’s rent can be paid by a bank cheque payable or Money Order payable to Kabaker Property Group and is due at the signing of the lease agreement. Subsequent payments can be made by internet transfer. WE DO NOT ACCEPT CASH PAYMENTS AT THE OFFICE FOR SECURITY REASONS. It is important that you contact your Property Manager immediately if you are unable to pay your rent by the due date.

Bond

Most bonds are equal to your per calendar month rental unless stated otherwise and must be paid by bank cheque or money order payable to the “R.T.B.A.” (Residential Tenancies Bond Authority). The bond must be paid prior or on the date of commencement of your lease and key collection.

Keys

Tenants will normally be given 1 full set of keys to the property. Kabaker Property Group may hold spare keys in the case of an emergency. If a tenant wishes to change the locks they must first seek permission from the agent and supply the agent with a spare set.

Condition report

The condition report is an extremely important document. It establishes the condition of the property at the commencement of your tenancy and will be used as a comparison at the end of your tenancy, as the basis on which your bond will be refunded. The tenant must go through the report and sign and hand back to the office within (3) business days of commencement of your tenancy.

If the signed condition report is not returned, problems could occur at the end of your tenancy regarding your bond refund.

Routine inspections

Periodic inspections are carried out by your Property Manager after the first (3) months of your commencement of tenancy and then 6 months thereafter. This is for the purpose of assessing the condition of the property and providing the owner with a written report including photographs. Your Property Manager will notify you in writing of the day and time of the inspection. If the time provided is not convenient please contact your Property Manager to re-schedule.

Maintenance

All repairs and maintenance must be forwarded to our office in writing. Only emergency repairs will be accepted verbally. A maintenance request can be made by emailing inessa@kabakerpropertygroup.com.au or davidah@kabakerpropertygroup.com.au

Emergency Maintenance Only

Please contact the office on 03 9528 1928. After hours please contact the following tradespeople:

Plumbing                     Punctual Plumbing                                             0425 771 170

Electrical                      Nicholas J Bailey & Co Electricians                0418 534 471

Locksmith                    Ace Locksmiths                                                   03 9534 0586

Carpet/flood damage                   Steamys Cleaning & Restoration Services  1300 881 110 or 0418 174 901

Storm Damage           SES                                                                         132 500

Glass Replacement  Tough N Glass                                                       0426 814 963

Vacating

If your lease has expired and you wish to vacate, the Residential Tenancies Act states that twenty-eight (28) days written notice must be given and rent must be paid to the end of the tenancy. If you want to vacate on the lease expiry date, twenty-eight (28) days prior notice must be given.

Tenants who are wanting to “break” their lease should contact their Property Manager immediately to discuss options as there are costs involved in reletting the property.

Communication

It is imperative to have a good communication between the tenant and agent. This eliminates any issues from arising and allows for a trouble free tenancy. The tenant’s major responsibilities are to ensure the property is maintained in good order and rent is paid on time. The owner requests that the property is kept in good order and as the agent we request that we are advised of any problems that might affect either party’s requirements. In other words, if there is a problem, we must be advised promptly. In most cases, if this is done, problems can be quickly and efficiently rectified to everybody’s satisfaction.

Kabaker Property Group